Maximize Business. Minimize Risk.

Clear North Reactive

Committed to Your Business Success
Who has time to work around-the-clock?

We do.

Timing is everything when IT issues arise, and how quickly they can be resolved starts with how quickly they can be identified. Clear North 24x7 and 9x5 Reactive services do both so you are immediately aware of any problems and have the security of knowing that we are expertly handling them for you. We focus on your IT so you can focus on your business.


Features:
24 x 7
  • 24 x 7 service includes weekends + holidays
  • Guaranteed responses
  • Ticketing system tracks any incident from notification to resolution
  • Interfaces between environment + vendor technical support if needed
9 x 5
  • All the same great features of
    24 x 7 (excluding weekends + holidays), but within a 9 x 5 timeframe


Benefits:
  • Critical systems up and running quickly
  • Inexpensive reactive pricing
  • Alerts reacted to on performance counters or up/down status (when combined with Clear North monitoring)
  • Full support
  • No need for extended staff hours
  • System in place in case of failures
  • Peace of mind



Document
Reactive Fact Sheet